For help with a purchase, email support@kleenmic.app. Include your order reference and a brief description of the issue.
Before purchasing
Use the 72-hour trial to check that KleenMic works with your Mac, microphone, and calling apps. The lifetime activation is a one-time purchase, with no recurring subscription. Review the final price and purchase conditions at checkout.
Requesting help or a refund
- Email support@kleenmic.app from the address associated with your purchase, where possible.
- Include the order reference from your receipt, purchase date, and what went wrong. A missing key, activation problem, duplicate charge, or unrecognized payment should be clearly described.
- Keep your receipt while the request is reviewed. Do not send payment-card details, passwords, or your full license key.
Refund eligibility and processing
Requests are reviewed under the purchase conditions shown at checkout and applicable consumer rights. This page does not promise automatic approval or an additional refund window. If eligibility is important to your purchase decision, ask support before paying.
When a refund is approved, it is handled through the provider identified on your receipt. The time for it to appear depends on that provider and your payment method.
Missing purchase key or activation issue
If you paid but cannot find the purchase key or activate KleenMic, contact support with your order reference. You can request help without sharing any microphone recordings.
Related information
Read the Terms of Service for pricing and activation information, or the Privacy Policy to understand how support and licensing information are handled.