KleenMic · Information and support

Privacy Policy

How KleenMic handles your audio, device information, purchases, and support requests.

Updated

Audio processing

KleenMic processes microphone audio on your Mac to reduce background noise. Microphone audio is not uploaded to KleenMic for noise removal. Test Mode plays your processed microphone through your selected output and does not save a recording.

Your calling or recording app receives audio when you select KleenMic Microphone as its input. That app handles the audio under its own privacy policy.

Licensing and device information

Trial and activation checks contact KleenMic’s licensing service over an encrypted connection. These requests use a product-specific device identifier and a public device key. Activation also uses the purchase key to verify your purchase and associate an activation with your Mac. Your private device key stays on your Mac. These requests do not include your microphone audio.

Your activation key and signed license information are stored locally. Purchase verification involves the provider that issued the key. The checkout identifies the payment provider before you pay.

Purchases and downloads

Checkout providers process payment and order information under their own privacy policies. KleenMic does not receive your full payment-card details. App downloads and update checks use GitHub. Website hosting uses Cloudflare. These services receive normal connection information, such as your IP address and request time, when you use them.

This website

The website does not request microphone access. Its audio demonstration plays prerecorded samples. The website does not add analytics scripts, advertising trackers, or account forms. Hosting and checkout providers may process connection information and use cookies under their own policies.

Feedback and support

The app’s feedback form opens a draft in your email app. You choose whether to send it. Optional app diagnostics describe the app version, macOS version, and audio status; they do not include recordings.

If you email support, we receive the message and contact information you send. Share only information needed to explain the issue. Do not send passwords, payment-card details, or audio recordings containing private information.

Privacy questions and requests

For questions about information you have shared with KleenMic, or to request access, correction, or deletion, email support@kleenmic.app. Information needed to resolve a request or meet applicable obligations may need to be retained.